Thanks for purchasing our products/Item at www.kitcheninnovationshub.com operated
by FocalPoint Imperial Inc.
Your charges will appear on your card as "kitcheninnovationshub"
If you are not entirely satisfied with your purchase, we’re here to help. You are under
certain conditions.
We invite you to read the conditions explained in more details below, in order to see
the condition that
applies to your situation, while following the correct procedure.
REFUND & RETURN POLICY:
You have 30 calendar days to return an item from the date you received it. To be
eligible for a return,
your item must be unused and in the same condition that you received it. Your item must
be in the original
packaging. Your item needs to have the receipt or proof of purchase. You can return your
product/item on
below mentioned address:
FocalPoint Imperial Inc.
201 Alston Blvd.,Ste C. Unit 519, Hampstead,
NC 28443
Once we receive your product/Item, we will examine it and notify you that we have
received your returned
item. We will immediately notify you on the status of your refund after inspecting the
item.
If your return is approved, we will initiate a refund to your credit/debit card or
original method of
payment. You will receive the credit within a certain amount of days, depending on your
card issuer’s
policies.
We offer a full money-back guarantee for all purchases made on our website. If you are
not satisfied with
the product that you have purchased from us, you can get your money back no questions
asked. You are
eligible for a full reimbursement within 30 calendar days of your purchase.
REGARDING SHIPPING CHARGE:
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are
nonrefundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
IMPORTANT:
After the 30-day period you will no longer be eligible and won’t be able to
receive a refund. We
encourage our customers to try the product in the first two weeks after their purchase
to ensure it fits
your needs. If you have any additional questions or would like to request a refund, feel
free to contact us
at info@kitcheninnovationshub.com or do not hesitate to call us on
8884261720
Working days (Mon – Friday)
(09:00 AM TO 06:00 PM as per EST)
